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Our products are made from natural, biodegradable materials. As a result, slight variations in color, texture, shape, thickness, and grain patterns may occur between batches. These natural differences are normal and reflect the unique properties of the raw materials used.

Images & Representation:

  • Product images are for illustration purposes only.

  • Actual product colors, dimensions, textures, and packaging may vary from what is shown on the website.

Measurements & Specifications:
All measurements, capacities, and weights listed are approximate and may differ slightly due to the nature of the production and materials.

Packaging Variations:
Product packaging, labeling, and bundling may vary slightly depending on supplier batches or availability, without affecting product quality or performance.

Performance & Usage:
Product performance may vary depending on temperature, moisture, food type, and usage environment. For best results, use products as intended for food service and follow any care/usage instructions provided.

Compostability & Disposal:
Compostability and biodegradation rates depend on local conditions, such as temperature, moisture, and composting systems. Actual results may vary.

Effective Date: May 2, 2026

We collect personal information that you provide directly when you submit an inquiry, request a quote, place an order, or contact us. This may include your name, company name, billing or shipping address, email address, phone number, details about payments and orders for our compostable product range.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and browsing behavior through cookies or similar tracking technologies.

We use your information to

  • Process and fulfill wholesale orders, including shipping and export documentation

  • Respond to inquiries, quote requests, and provide customer support

  • Communicate order updates, service information, and transactional messages

  • Send marketing communications, product updates, or newsletters (only with your explicit consent)

  • Improve our website, products, and customer experience

Product disclaimer

Privacy Policy

Information Collection

Use of Information

Cookies & Tracking Technologies

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers where necessary to operate our business, including:

  • Shipping and logistics partners for order fulfillment and export delivery

  • Secure payment processors for transaction handling

  • Technology and service providers that support website functionality, analytics, or customer communication

These third parties are authorized to use your information only as necessary to provide services on our behalf and are expected to protect it appropriately. They process data according to their own privacy policies.

At BioPatra, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Data Sharing and Third-Party Services

We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings, though some website features may be limited as a result.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access. While we strive for the highest security standards, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill bulk orders and maintain business accounts.

  • Comply with international trade and legal obligations.

  • Resolve disputes or enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Withdraw consent for marketing or object to specific data processing.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this policy or wish to exercise your data rights, please contact us here.

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